Episode 191: An economist’s perspective on growing your fierce facilitation business with Uyen Vo

I LOVE THE WAY my guest today sees the world, considers things, and ultimately - operates!

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She thinks about things in a very analytical way, completely opposite to the way I interpret events, but it’s with deep contemplation. And not in a black and white analytical way, it’s a very playful way of looking at business and life. 

I’m always keen to hear her thoughts on topics and find she asks brilliant questions, which no doubt serves her extremely well as a facilitator and coach, although she calls herself a trainer who facilitates.

You’ll hear that analytical prowess and some great phrases she uses in this one, I don’t want to spoil that for you - I love word play and new concepts, and she shares all of that with you, she also shares the power of relationships, and those key people in your life that can really shape the trajectory of your career, and your life.

Who am I talking to today? Her name is Uyen Vo from Fierce Consulting, based in the UK.

About today’s guest: Uyen Vo

Uyen Vo show people how to get more done, save resources, and reduce employee burnout. She do esthis through delivering engaging workshops on project management, personal effectiveness and leadership.

After graduating from the University of Cambridge with a BA Hons in Economics, Uyen Vo joined Lloyds Banking Group in the City of London.

There, she specialised in delivering technical initiatives across numerous areas including balance sheet management, business banking and capital management.  

Needing a change from all those spreadsheets, she made a sideways move into people development and became responsible for a team of over 300 people.  She ran all people-related activities including L&D, talent development and performance management.

Since then, she’s been blessed with a really varied career, including corporate social responsibility and technical consulting, and she’s a facilitator, consultant and entrepreneur as the founder of Fierce Consulting.


In this episode, you will learn

  • How Uyen deliberately planned her career transition, including weighing up the financial risks associated with going out on her own

  • How Uyen landed on her powerful value proposition

  • How she re-oriented her time marketing her business from a scattergun approach, to a relationship-centred approach

  • Some of the economic concepts she uses to weight up her decisions (including opportunity cost and utility)

Quotes of the episode:

  • “Your facilitation business (and busy-ness) is fully integrated with your life”

  • “It’s better for you to be a small part of someone’s budget, than a big part of their budget”

  • “What your client requests, isn’t usually the thing they need”


Resources mentioned:

About your host: Leanne Hughes

Leanne Hughes is an international facilitator, speaker and coach who loves creating unpredictable workshop experiences, that predictably work.

She combines her experience in Marketing, with her education in Human Resources and Psychology, to help leaders create engaging everyday experiences - that are so contagious they scale across teams, functions and regions.

Leanne has facilitated leadership, onboarding and team-development workshops across Australia, Canada, Hong Kong, India, Indonesia, Mongolia, Papua New Guinea, and Singapore and believes in a strengths-centred approach to learning and development.  She has over 14 years’ of experience across a range of industries including mining, government and tourism sectors.

She’s the host of the First Time Facilitator podcast and is a finalist in the 2021 Australian Learning Impact awards for Learning Professional of the Year.

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Episode 192: Stop designing workshops. Start designing experiences with Tricia Conyers

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Episode 190: Level up your workshops by thinking like a gamer with Marvin Fox