Episode 144: Discovering your facilitation home base with Jordan Mendoza
Having a home base as a facilitator. A metaphorical place in your workshop room, where you can reset. What's not to love about that idea?
This week on the show I’m chatting to Jordan Mendoza. The best advice Jordan was given when he was a First Time Facilitator, was about discovering that home base: A place where you can reset/centre yourself during a workshop.
I met Jordan Mendoza through previous podcast guest, Andy Storch on a group Zoom call and decided then and there, that I needed to speak to him on the show!
Jordan is sales & training professional with over 25 years experience in sales & marketing and 14 years experience in the Multi-Family Housing industry. He’s also the Host of the Blaze Your Own Trail podcast, he’s never lost a freestyle rap battle in his life, and he’s a breakdancer.
Over the last year, he’s amassed a following fo over 60,000 people on LinkedIn.
In this episode, he shares a tough experience that helped him develop his facilitation skills very quickly, how he’s helped his team make sales virtually and of course, how he built up his following on social media.
About today’s guest: Jordan Mendoza
Jordan is a sales & training professional with over 25 years experience in sales & marketing and 14 years experience in the Multi-Family Housing industry.
After B2B sales for many years he spent 6 years on-site at various apartment communities and roles, gaining a passion for helping others learn and decided to pursue a role where he could share what he has learned through the years.
He is now in his 8th year as a Training & Development Manager, and has the privilege of doing public speaking engagements, creating training content, videography & post production, facilitating local and regional classes, consulting with multiple departments to collaborate on projects in addition to teaching a 6 month Leadership Program that rotates from Metropolitan D.C. to Atlanta each year.
The Leadership program helps people discover their Myers-Briggs 4 letter type, takes them from self-awareness to coming up with their personal Leadership philosophy and finally they work with a team on a business challenge to solve an organizational pain point.
It has afforded him the ability to coach associates in different markets each year and help them discover who they are through self evaluation, in class simulations, and stepping out of their comfort zones.
In this episode you will learn:
How to use powerful open ended questions to inspire people to take action.
Strategies to maximise sales, in the virtual world
How to build relationships with your audience through conversation
Strategies to share content that you have expertise in
How to add value to the conversation with your audience
Here are some questions I asked Jordan during the interview:
What are some of the things you learned from being a facilitator or being a trainer?
What are the important things to remember to communicate a message and inspire people to take action?
What is your story as a first time facilitator?
How can we build trust quickly in a virtual environment?
How do you balance working in a company and doing something on the side?
How do you let yourself be ‘in the zone' to deliver workshops, sales calls, etc?
Are there any fun activities or icebreakers you use that are so reliable and get so much response?
Resources:
Connect with Jordan on Linkedin
Follow Jordan on Instagram
Listen to Blaze Your Own Trail with Jordan Mendoza
Watch the video!
About your host: Leanne Hughes
Leanne Hughes is an international facilitator, speaker and coach who loves creating unpredictable workshop experiences, that predictably work.
She combines her experience in Marketing, with her education in Human Resources and Psychology, to help leaders create engaging everyday experiences - that are so contagious they scale across teams, functions and regions.
Leanne has facilitated leadership, onboarding and team-development workshops across Australia, Canada, France, Hong Kong, India, Indonesia, Mongolia, Singapore and believes in a strengths-centred approach to learning and development. She has over 13 years’ of experience across a range of industries including mining, government and tourism sectors.
She’s the host of the First Time Facilitator podcast and was a finalist in the 2018 Australian Learning Impact awards for Learning Professional of the Year.
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