Episode 158: Facilitating digital change? Prioritise the people, not the tech with Mike Knapp
Sometimes when I’m going about my day to day and having chats, I feel an inkling to hit the record button. That’s what happened with today’s guest. He shared so much gold in a regular catch-up, that I knew I had to get him back for a podcast conversation.
My guest today is Mike Knapp, from Incrementa. Mike believes there is a better way for business owners and leaders to build their businesses and achieve their big goals.
In this episode, Mike shares how he transitioned from the IT guy, to someone who led digital transformational projects using the super power of facilitation. With any digital change, we think it’s about getting the technology right, but he shares why taking a people first approach is vital.
“Mural Mike” also creates incredible templates using Mural, and how he structures these in a way to create stories and contrast in his sessions. He also shares the importance of energy and how his practice in meditation allows him to create a welcoming space for his groups.
This is a great conversation to listen into if you work in complex organisations implementing change, or you want to step into the world of change management.
About our Guest: Mike Knapp
Mike is passionate about helping people and businesses unlock their potential. He is a strategic planning and execution superhero with more than 20 years professional experience helping small and medium businesses achieve their goals.
A better way that creates resilient, agile companies. An approach that ties people together through purpose, building amazing teams and excellent places to work. That creates a balance, so everyone has more fun on their journey.
As a Gravitas Impact Business Coach, he leverages a proven process and framework to make complex concepts so clear they become part of a company’s foundation. His projects cover all stages of business growth and needs, including strategic planning, business transformations and major system implementations.
Ask Mike how he manages his chaos machines. Spoiler alert: he’s a meditation instructor.
His passion is to make you the hero of your own story. He is a guide, coach, and advisor, he uses best-practice frameworks to simplify the art of strategy and discipline of execution, so they become an integral part of your foundation.
Over the last 20 years, Mike has worked with more than 100 companies ranging from startups to 3rd generation family businesses in almost every sector, helping them achieve their goals.
In this episode you will learn:
How to overcome any apprehension you have before the workshop
How to drive digital transformation for complex companies
Creating engagement using tools such as Mural
How to lead with energy during your workshop facilitation
Here are some questions I asked Mike during the interview
What does it take for someone to move from being an introvert to someone who can step out and deliver a workshop?
How can facilitation skills drive transformation in complex companies?
How are you creating contrast in your workshops?
How do you get yourself into a state to lead a workshop?
What’s your favourite ice-breaker?
Resources
Quotes
“It’s all about the people, not the technology”
“The energy that you put out will determine your group’s ability to get to the place they need to be.”
“Be prepared while in advance, then don’t worry about it afterward.”
Watch the video!
About your host: Leanne Hughes
Leanne Hughes is an international facilitator, speaker and coach who loves creating unpredictable workshop experiences, that predictably work.
She combines her experience in Marketing, with her education in Human Resources and Psychology, to help leaders create engaging everyday experiences - that are so contagious they scale across teams, functions and regions.
Leanne has facilitated leadership, onboarding and team-development workshops across Australia, Canada, France, Hong Kong, India, Indonesia, Mongolia, Singapore and believes in a strengths-centred approach to learning and development. She has over 13 years’ of experience across a range of industries including mining, government and tourism sectors.
She’s the host of the First Time Facilitator podcast and was a finalist in the 2018 Australian Learning Impact awards for Learning Professional of the Year.
Like this show?
Please leave me a review here — even one sentence helps! Consider including your Twitter handle so I can thank you personally.
Tweet Leanne your number one takeaway from this episode!
Grab my cheat sheet:
The 5 unpredictable ways to start a Zoom meeting (that predictably work)
