Episode 129: Facilitating culture change, one conversation at a time with Prina Shah

So many times as facilitators we’re asked to come in to solve a specific problem: It could be communication, leadership challenges, absenteeism, decision fatigue or indecision, even. We’re given a lot of challenges and you know what? A lot of the time, it comes back to the culture of a team, the culture of an organisation and what standards and values have been set.

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When you start talking about culture, it can get pretty complex, right?

So, where do you start?

That’s the focus of my conversation today with my guest, Prina Shah.

She is one of those rare HR people who have generalist and specialist experience AND she’s also working part-time and has her side hustle going as well - very cool.

We connected over IG and LinkedIn and as I mention during this interview, I really like the way Prina communicates her value with behind the scenes videos on social media. I saw she was doing some cool things and it’s why I reached out for a chat with her!

About today’s guest: Prina Shah

Prina has over 18 years’ experience of in-house management roles in the areas of Organisational / Leadership Development, Human Resources, Culture Change and Change Management for companies within the not for profit, government, utilities, small business and private sectors across London and Australia.

She’s based in my other favourite Australian city, Perth and she’s accredited in a variety of tools including the LSI, DISC and her specialisations include coaching, leadership and team development, facilitating culture change and more.

In this episode you will learn:

  • How culture change works for organisations

  • Balancing roles between being a consultant and workshop facilitator 

  • Building a facilitation business

  • Bringing in personality and uniqueness

Here are some of the questions Leanne asked Prina during the interview:

  • If the client wants to set a new culture, where do you begin?

  • What do you do hen senior leaders are not role modelling positive culture?

  • What kind of workshops are you running? How did you progress and build your facilitation business?

  • How do you prepare the night before / or in the morning to get yourself in the energetic state that you need to be?

Resources:


Quotes: 

“I like the excitement of facilitating and not knowing how it’s going to go. Having an idea of what the outcome is but also going with the flow during the day.”

“As a first time facilitator, remember your personality, remember to be yourself rather than sticking to your slides.”

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    Episode 130: Taking you back-stage: How to find a collaboration buddy and facilitate a solution with Leanne Hughes

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    Episode 128: Stop being so afraid: Nobody wants a humble consultant (and other truth bombs) from the rockstar of consulting, Alan Weiss