First Time Facilitator podcast interview with Tyson Young (Episode 20)
Leanne: Our guest today was recommended by a mutual friend, Stephanie Yeo. I'd like to read the introduction that she sent me. These are her own words. Tyson is a CEO and co-founder of Carisma, a digital application that enables your mechanic to provide you with your car's visual service history. Outside of his work at Carisma, Tyson is an amazing facilitator, emcee extraordinaire and speaker. He's wonderfully humorous and an amazing active listener who adapts his style based on effectively reading his audience. Welcome to the show, Tyson Young.
Tyson: Thank you so much for having me. That reminds me I'm going to have to pay Steph to write all those lovely things, clearly lies but–-
Leanne: How does it feel when you read a description-- someone in your audience wrote that about you, how does that make you feel?
Tyson: It's super humbling to actually have engaged the audience and one person in particular and especially from someone like Steph who is incredible. It's amazing.
Leanne: I hope you’re listening out, Steph. Yes, we both got some very positive things to say about you. Absolutely, for someone not only to think about that and then to reach out and say, "Leanne, you need to interview this guy. It's -–" Yes, well done.
Tyson: Thank you, thank you.
Leanne: How did you stumble upon the world of training, facilitation, speaking in general?
Tyson: I mean probably it depends how far back I go. I did debating in school and I'm sure that's just because mum wanted me to redirect my energies into arguing with her with other people. I started doing public speaking but quickly dropped it out when I learned you had to do preparation beforehand. Debating was great because you could just go and you would wait for them to do that a little bit and then you'd argue the point. I think that was good a little bit of high school experience. After that, I think that the pivotal moment for me was the QUT international business Case Competition.
You would get presented with these cases. You'd go overseas and you have-- depending on the timeline. It would be like 24-48 hours crammed in a hotel room with way too much Red Bull and putting together this business case and then presenting it to the audience and a panel of expert judges. That was really good in terms of learning how to develop some kind of cohesive train of thought and a message and then deliver that in a high-pressure situation.
In addition to that, I joined the Australian Army Reserve when I was 16. I did that for 10 years and I think there is a lot of training and a lot of facilitation again in relatively high-pressure situations, so that was good and good for the maturity maybe at a younger age. Then from there, just every gig seems to lead to another one and then here I am talking to you.
Leanne: Absolutely. Let's talk about those high-pressure situations. Do you remember that first pitch that you did overseas? Could you sort of reflect on that and what have you learned from that first pitch compared to now>
Tyson: So much. I think I always joked that I was the PowerPoint guy, because I wasn't fantastic at doing the talking. I wasn't fantastic with coming up with the strategies. I knew how to move some pixels around, so that's how I snuck into the team. I was like, "I've got design skills." That was good for so many reasons, but I think working with a team especially, because you couldn't just go and do your own thing. You still had to make sure that your lines worked in with everyone else's and you were kind of vibing off one another.
I think what I learnt from that is there are, in a situation like that, often many different personalities and it comes down to compromise both from your end and their end. You end up generally with a pretty happy team. What else did I learn? Not to have too much Red Bull for a presentation. No, but it was good. I think it all came together in the end and just to enjoy the experience.
Leanne: Part of Stephanie’s feedback is that she said that you adapt your style based on reading the audience. Can you give examples of doing that? Was that something again another skill that you've honed?
Tyson: Yes, like anything, I think you do hone skills over time. One thing that has helped me, and I think this actually came from dad giving me this advice because he's done a bit of facilitation himself. He also had 20 years in the military. It's to, first of all, turn up early and read the room, walk the stage, do whatever you can to feel comfortable in the environment. A big part of that for me is actually speaking with the audience.
Steph was one of the amazing conversations I had beforehand. It's just having that genuine human connection which really puts you at ease. Then you start to feel as though you're understanding who your audience are before you're actually talking to them. Because I really hate going in cold and just talking at people. It's great to already have, oh, like you feel as though you've got some friends before you even start.
Leanne: Yes, I was given that advice as well before, like a big speech. You're kind of conflicted because sometimes you just want to be backstage getting yourself psyched up or doing whatever it takes to psych you up. But at the same time, you see the value of that you're no longer delivering to strangers. You can actually find out why you’re in this room and then somehow relate that to the person.
Tyson: Oh, it's like you feel as though you're having a conversation with people. It would be the same if I had to do this interview but you couldn't talk for 40 minutes. I'm just kind of I don't know what to talk about, just making stuff up. Whereas, when you have that back and forth engagement even if that engagement is simply them laughing or just inquisitively on looking, I think that helps bring out some of the good stuff.
Leanne: Let's talk about getting laughs. Steph mentioned that you were-- We're talking a lot about you, Steph. Wonderfully humorous, is that just your personality that you just bring into your role as a facilitator?
Tyson: I don't know if that's my personality. I mean I've often had people tell me that I'm a joke. I'm not sure if that's a good thing. Now look, I'm incredibly impressed by comedians to start with because they have to get up there with the expectation that they're going to be funny. If you kind of get some laughs as a comedian, I imagine that's probably not a good thing. You want a roomful of laughter. As a facilitator, your job isn't there to be a comedian. But if you do get a laugh and people are like, "Ah, funny guy," it's a very easy one. Even if you get one joke-- I think for me it's more about going in with the expectation that there won't be any laughs and not waiting for applause or for laughter.
Leanne: Waiting for the cymbal crash.
Tyson: Yes, if a joke doesn't come off and it's -- me personally, I never deliver something with like this epic punchline. It's just if people laugh and then, ah, okay, I'll pause and I'll let you have a laugh and continue on. It feels good, it feels good for them too.
Leanne: Great. What other kind of tools and strategies do you bring into your facilitation that may make you different from the other facilitator next door?
Tyson: Look, I wrote some things down because just before this. I guess that's the first one doing a bit of research and putting some notes down. Doing a little bit of research to understand who your audience is helps a lot. Again, that helps with the kinds of jokes that are going to land. If I make lots of startup related jokes at a maybe a corporate event, they might not understand it. They won't be empathetic to that kind of humor. The next one is I'm a big fan of self-deprecation clearly. I've maybe take it a bit too far sometimes and people think I actually just hate myself but not all the time, only after a big house party. Talking with people beforehand yet walking the room, and I think remembering that it's okay to smile and laugh.
People have this misconception that if it's corporate, as soon as they hear that word "corporate," it's like, oh, it has to be serious. At the end of the day, people are still people. People still want to laugh and engage with you. What else? Find your own style. I think it's great to have inspiration but it's also okay to realize that you can be different to other people. I'm certainly not-- I wouldn't even say I'm a great facilitator, just over time I'm learning how to do it a bit better.
Leanne: Same as me.
Tyson: Yes, and I've listened to your podcast and I think they're fantastic.
Leanne: Thank you.
Tyson: Your guests are great. Hopefully, I can you have to stand with them. Just in terms of a few other tips, I'd like to write down notes like handwritten notes. Oh, just lost power. [laughs] For those--
Leanne: For those listening, we’re recording face to face and the light just went out. It went completely dark. But that's kind of-- I mean that can happen in a workshop-
Tyson: Totally.
Leanne: - where we've sort of facilitated in previous episodes, where they've said the biggest thing that ever derailed their workshop was the technology not working. How do you -- but look, that was out for half a second and we've recovered.
Tyson: I know. I started sweating profusely. I was a little bit scared but we're here. I think in terms of not just the notes, I try and avoid a lot of caffeine maybe just because it's the type of person I am. I still get quite nervous before anything like any kind of presentation. I use those nerves because anxiety and fear and excitement, for a lot of it I think it's the same physiological effect. I do use that adrenaline to keep me amped up a little bit. I don't want too much other stimulants in my system. The final one I think is just water, just making sure I'm hydrated and have a relatively clear throat.
Leanne: Well, most good tips are water and caffeine, interesting as well. Because, I've also heard there's a podcast I listen to, it's called Steal the Show by Michael Port. He always says don't drink anything with dairy in it, even the night before that you're running like a big presentation because the dairy in your system can like clog up your lungs or something along those lines.
Tyson: I don't eat dairy so that's a good stuff.
Leanne: There you go. You’re all good. For anyone else listening, I always go a Long Black in the morning of a big presentation just so it doesn't those up. You've really come a long way from preparing compared to what you're like in high school, where you just kind of wanted to wing it with your debating team now which is fantastic.
Tyson: Look, there is a certain element of preparation, but I still wing it for the most part. I absolutely hate written speeches. There are many amazing orators in the world and I think Barack Obama is one of them. I nearly said president but unfortunately some things have changed. People that can deliver a really well-structured presentation, I love watching that. I am definitely more of the style that I’ve got my key talking points and the general structure and then I’ll talk through.
Again, we don’t have written speeches when we have conversations with one another. If you were at a house partying and you're talking with someone, if you were like, “Oh, I missed that point. I’m going to have to talk about this,” it’s not natural. Again, I’d like to feel as though I’m having a one-on-one conversation even if there's 300 people in the audience, trying to finish a point looking at someone and then moving on.
Leanne: Yes, absolutely. Now, you are actually probably the youngest facilitator. Well, you’re not probably. You are the youngest facilitator we’ve had on the show today.
Tyson: I grew a whisker especially for this. It took me a month but I got there.
Leanne: Well, well done. I’d like to hear about facilitating workshops for the people in this side of community, who are generally from a younger generation and not-- like you said, you're not comparing startups to corporates. What are you doing? Do you do anything different with the startup audience? What do they want more? I’m interested to hear your thoughts.
Tyson: Yes I think, again I’m not super, super experienced with facilitation or presenting or even with startups. My brother and I have run-- we ran a digital agency for about five years, Lloyd and I. Then Lloyd and I teemed up with a good friend of ours, Yohan. He is the CTO of another company we’ve got. I think over the last 12 to 18 months, we’ve gained a little bit more experience in startup lens, not just business.
People generally like to hear some of the experiences we’ve had and then they feel as though they can resonate with those stories and understand that we truly are empathetic to some of the challenges they experience as well. Startup people are, I don’t know if forgiving is the right word, but we all understand that you’re iterating quickly. You’re trying to find work and it’s the same with presenting. I don’t always have the perfect response but it’s engaging them the best way I know how.
It’s a bit of a misconception that startups is just for young people because there are many people, I think the most successful startup founders are in their 40s when they start. Life experience is actually quite good.
Leanne: Yes, they say they have been through two or three different companies that haven’t done so well, then they hit their strides in their mid to late 40s, which is so important.
Tyson: That’s my excuse currently the next one probably is a success.
Leanne: Fail three times and then you’re on to a winner. Have you ever had a time where things haven’t gone so well during a presentation that you can share with our audience?
Tyson: A time that hasn’t gone well. I’ll talk about how I got into one of the gigs that I currently do and how that nearly didn’t go so great. I got a call from the business school at QUT. I’m in the back of an Uber. We’re in Melbourne at the time and we’re heading off to this meeting. I take this call and they said, “Tyson, Bill Prad has recommended you for this new session we’re doing. It’s called, The Business Leaders Talks, where we interview successful alumni.”
I’m like, “Oh, me, successful? I didn’t actually think I was that successful, but continue.” She said, “We were wondering if you wanted to be a part of it.” I was like, “Look, totally.” They said, “Because we need someone to interview the successful people.” [laughs] I was like, “Oh, I got you.” That has been a fantastic excuse to meet amazing people. That's been running for about three years now, the QUT BLT.
I just remember the first time I ever got up and this was the first time I really ever emceed anything. I’m okay when someone else is running the workshop or whatever it is and I just can get up, grab the mic and do my little bit and sit down. This was the first time that it didn’t dawn on me until the music stopped, that I had to go to the front and actually run the workshop or the talks.
I just remember I felt as though the colour had drained out of my face. I’m in a full suit. Again, this is when I didn’t really know what my style was. I’m wearing Nikes now but I was wearing a suit and probably even had a tie on at the time, walk up to the front, it's dead silence. I can feel the eyes on me. I didn’t even know if it was that hot on the day, but I’m sweating and the sweat start to get worse. I’ve got the paper in front of me and again the things you learn, if you are going to have notes at a lectern, make sure it's really large font and it’s broken into this visual areas where you can really quickly see.
I had basically an A4 page which it felt like point seven font and I’m staring at it. I am looking at the page and I’m looking off at the audience and looking back down at the page. I swear there must have been crickets. I can feel my voice starting to tremble a little bit and I’m starting to get tunnel vision. I can almost feel the same thing happening now retelling the story. I start the first line. I've probably made a mistake already and I just look up and my first-- [laugh] I don’t know, am I allowed this way?
Leanne: Yes, that’s all right.
Tyson: My first thought as I look up at the room, I’m like, “Fuck it, I’m just going to walk out.” [laughs] I was like, “Just stay with it because you will never ever leave this down.” I was just like, “I’ll just push through.” I did the acknowledgment of the traditional owners and I’m like, “That will be right, I’m probably going to stuff this up and it’ll be really disrespectful and no one is going to want to have me back.” Anyway, I felt as though I did a fairly average job, but I think we’re always quite self-critical.
It’s good to analyze yourself and your performance after the fact, but not beat yourself up too much. Pushing through, that was probably the best thing I could have done, because by the time I got into it I really enjoyed it. It often happens, it’s really nervous at the beginning and then by the end of it I’m like, “I don’t want this to end. I’m engaging with the audience and I’m having such a good time.” It’s just gotten better and better ever since that.
There so, so much for me to learn and for me to improve still, but if you enjoy something and you take that with you to the next experience, it will just keep getting better.
Leanne: Yes, that’s hilarious. I actually had a very similar story last week. I was emceeing a big event for the company I work for over at the convention center. It was very dark, lights came up and that was me and I was on. I thought my notes would be on the lectern ready to go, but they weren’t there. I think in that moment when you pause, you feel like it's gone for an hour and just time really slows down. You get two options really. It’s like never apologize, it's I was going to keep this going and make sure improve it or--
Tyson: You’re right. You shouldn’t apologize, but I am the sort of person that like if someone throws a ball at my head, I’ll probably apologize for being in the way. [laughs] I just apologize at the drop of a hat. I can’t help it. Yes, you know you’re right, just pushing through. It’s like the pain is, this is a no-- 99% of the audience is never going to know. Yes, I know it’s good advice.
Leanne: Yes. It’s so funny when you hit your stride towards the end of it and you’re sort of in your element now and thinking, “Oh, I wish this could go on forever because I love this!
Tyson: The problem is maybe you are enjoying it so much that you forget your audience is there and it’s like-- the startup hatch is a great example. I'm pretty sure that ran an hour over time. I didn’t know if it was because I was getting up with quips in the middle of every presentation or if I just should have hurried it along, but yes, another thing I need to improve on. [laughs]
Leanne: I would love to talk about the differences between just presenting. You said it yourself you realized when you were emceeing, as you’re getting up to open it, that there was a big shift between facilitating a workshop with a group and actually setting the standard and emceeing and getting the audience involved. What are the things have you learned from-- or the differences between those two roles in particular?
Tyson: Look, I wouldn’t say I have facilitated as many days or anything like that as I have presented. I think I took for granted how easy it was just to get up and grab a mic and do the talking when someone else has done all the facilitating for you, whether it's printouts or time management or like the event details. I was basically the guy that just got to rock up, take the mic and really take the credit, but it's people at QUT like Julie McMorris and Rebecca who did all the hard work and probably so many other people that I can’t name.
They are the ones that generally make you look good. In terms of facilitation, timekeeping is a big one and respecting people’s time. As much as I do want to wait for everyone to get into the room, I’ll generally try and start it the time it says that it starts. Then from there, a big one for me is making sure that the person who looks maybe the shy-est and like they're retracting into their shell, they’re typically the ones I want to hear from first.
People like me with a big mouth, they’ll always get their say, but I think it’s those that are quieter who maybe spend more time in life observing than they do speaking, that have more important or more interesting things to say and trying to bring that out of them.
Leanne: Yes, that’s really important. Thanks for that. Now, knowing all this, what’s the best advice then that you could give to a first time facilitator?
Tyson: Well, get involved and I guess if you are a first time facilitator you already are. I would love to see more young people doing this. It's really common for the person at the front of the room to be the older wiser one, which is fantastic go along and see those. I have met some really incredible younger people doing this, people like Scott Millar. I think he just turned 18. He is currently the Creative Enterprise Australia Collider accelerator.
I don't want to say kids even but younger people are doing amazing things. I would love to see them facilitating more workshops for each other and all growing through that experience. Maybe even older people rocking along for those and getting the perspective of younger people would be great. Other advice, I think I like to watch presentations of people that inspire and motivate me. Simon Sinek is a great one. Trying really hard to step away from just passively watching a presentation.
It happens even with me, like I'll get sucked into it just because they're great. But, observing how they move, how they talk, how they change their voice and tone and how they pause, it's a big one and it's something I need to get better at it. It's like what you said, time just stands still and it feels like it can be an hour. Pausing is one of the most effective tools I think any good presenter has.
Leanne: Definitely to get attention.
Tyson: For sure.
Leanne: Because they're wondering, is this on purpose, has she has gotten the lines, what's going on? I need to reflect on what she just said. People really start paying attention the second you pause-
Tyson: Totally.
Leanne: - which is kind of counter intuitive if you want people to listen, you don't say anything.
Tyson: Well, I mean if you've been talking with verbal diarrhea for half an hour and it just all becomes the same but you pause and then something changes. You look up and you're like, "Oh, what's going on?" One of my favourite techniques with PowerPoints especially, I know we're probably talking more about the talking aspect over the PowerPoint, for me simplicity is key in a PowerPoint. You are the focus. I don't mean that from an egotistical point of view. People are there to maybe learn or listen to what you've got to say. They're not there to read what you've written on a slide.
One of my favourite tools with a PowerPoint besides just being simple is a blank slide. Because the moment it's blank, people, "Where else do I look?" They look at the presenter. Sometimes people will think that something is missing from the slide but if you continue to engage them, it becomes really clear.
Leanne: I've never heard that strategy.
Tyson: I love it. It's one of my favourites.
Leanne: Is it just a black slide?
Tyson: Yes, it can be black or it can just be the word disappears off whatever colour background you have.
Leanne: Nice. I’m going to start using that. That's really good, thank you.
Tyson: Yes, it’s cool.
Leanne: I'm interested to hear how doing all the stuff that you're doing at QUT Business School, the interviews that you're doing, how that's played out and helped you in your business life. You've created this or co-created this app for mechanics. My husband's a mechanic.
Tyson: Yes, awesome. I have to have a chat with you afterwards.
Leanne: Definitely. Talk to us-- I'd love to hear more about the app how it started. Then have you noticed that your skills in this area in terms of negotiating with other people have improved because of the communication, your skills that you're developing at the University? How has it played out?
Tyson: Yes, I think they probably feed into each other. For a long time, I like the concept of being a bit of a chameleon and not just, ah, they put their hands on their hips. You put your hands on your hips. I think it's a bit more subconscious than that for me of trying to emulate how people are. Maybe it comes down to whether they're engaging with you and being a bit attuned to that and trying to talk you know on the same level. I don't mean like if someone's not as book smart as you, talk like them. It's just the case of finding what is of interest to them and really diving into that.
I'm probably giving a terrible answer to this. For me, when it's been out there with the workshops, it's definitely been challenging for sure, as at different markets what we're expecting. I don't actually know how to give you a good answer for that one. In terms of how it started anyway, mum and dad have been running Ultra Tune Capalaba for the last must be 12, 13 years. Dad's background, as I said, 20 years military and then basically government jobs since then but then got into private enterprise.
They didn’t quite realize how bad the reputation was of the mechanic industry. I'm sure you know it all too well. Dad being dad, just thought of innovative ways to change that and started taking photos of absolutely everything they did. He would have with the mechanics on the floor digital cameras and he would be taking this onto the computer. When any customer came in, then he would just be showing them the work that that actually done and build that trust and transparency with them.
It wouldn't matter if they're a young dude who was a red head and knew everything about cars or a young female who maybe wasn't as sure. Dad would just treat everyone the same and still does. I think he's the only mechanic that I can find that has nearly 100 five-star reviews on Facebook.
Leanne: No, that’s incredible.
Tyson: A lot of it comes down to that trust that he's been able to build. He was going through this whole digital process but it was a pain because you'd have to get the SD card out of the camera, then you'd have to archive them once the photos were too much for the computer and then dig them up for the archive. They were kind of disparate. They were all over the computer, different hard drives. I was like, "Well, dad, we're nerds and we need something to work on. We'll build an app."
We've kind of learned that maybe dad is the exception to the rule. Maybe that's one of the challenges with the app, finding independent who have the time and resources and inclination to be as transparent. We turn into an app and we're almost daily getting people, like the people that have their cars serviced, signing up so that they can keep their visual history. We don't know where we're going to take it yet. We've had some really interesting conversations with car manufacturers and some larger dealer groups. It's still going to be a long journey for us. But the results from car owners themselves has been really fascinating.
Leanne: So like a really great challenge as well.
Tyson: Yes, always a challenge with staff.
Leanne: Yes, and kind of reminds me of I've got some friends that I work with that have kids in childcare. They're often getting photos sent to them during the day. I think it's the same kind of concept that develops that trust in a way.
Tyson: Transparency will be the norm for sure.
Leanne: I'm comparing kids to cars. I probably shouldn't. Yes, it is, transparency is the new norm. I think you’re absolutely right. The automotive industry, going for something and you come out and it's $3,000, and you think, "I don’t know. Was that worth it? Did I need that"
Tyson: Maybe it helps remove some of that buyer's remorse when it's like, okay, well I knew I had to pay and I really believed that I had to get brake pads. You can have someone that needed brake pads but it wasn't communicated in the same way. They're going to give you a one star because of a miscommunication. Whereas, I believe we're big on the communication piece. I often say we're not workshop software, we're transparency and communication. It will apply to so many different industries and I think we've just started with automotive.
Leanne: I wonder how that would work in a group facilitation kind of setting. If you're running a two-day workshop, you're taking-- I do it anyway and I know a lot of facilitators do is kind of document photos of activities they've done. The group loves it because I get a souvenir of the time they've spent together.
Tyson: Totally.
Leanne: I guess your client would also benefit because they can say, "Oh, wow."
Tyson: People are engaged.
Leanne: Is there anything else that you want to share with our audience about facilitating? Actually, the other thing I want to talk to you is about something we touched on before we hit the record button. This is just an interesting thing. It doesn't actually relate to facilitation but it relates to challenges. You mentioned that you've spent, what, over 400 days just having a cold shower every day. I'd love to hear more about that. Can you share why you do that with our listeners?
Tyson: Why I do that? Because I'm weird. No, so it started as a way to break complacency. It was a bit of a challenging time just with the wrapping up of one business and starting another one. At first, it was just a way to break that complacency to get in the shower to-- it's that mental break of like-- it really snaps you out of just the mundaneness of the morning maybe. It was a reminder for me that if cold water was the worst part of my day, then life isn't too bad. So it's just cold water. Saves massively on the bills as well I want to say.
The challenge was it was a bit of accountability to my co-founders was that I would do it until we were profitable because cold showers suck and I say that in jest. They're great for some things but when you're tired and cold, they really do suck. I said, look, until we're profitable, I'll have cold showers. Then after a period of time, especially through the winter months and I could see the balance sheet, it was clear we were not going to be profitable, not in the near term.
I just said, I'm going to set a new milestone that is still I think admirable and I'll do 12 months. Then I got to the 12 month mark and I built up such a good streak and I was like-- I continued to do this for myself. I pushed the goalposts. I said, well, look, I need something to actually give it some finality. What I'll do is, after Spartan Race which is another challenge from abroad that I just completed, after Spartan Race I'll have a cold beer and a hot shower, because I also took four months off drinking at the beginning of the year.
Basically, did that and then it always like, oh, look I've done Spartan Race but maybe I'll just go till the 400 day mark. Then after a while, I realized that I well surpassed it. Last week, I had my first hot shower in a while. It was amazing. Especially, like I think San Francisco was the hardest period because I was sick and it was winter, and yes, I'm an idiot. But I got through and it was one of those things, it's really not bad.
Leanne: It’s character building.
Tyson: It's certainly the character building.
Leanne: You had a few of those in the military as well I'd imagine.
Tyson: Yes, I mean you know being at bush especially on exercising Malaysia at times, back is covered in prickly heat. You've got the radio and all ammo and webbing on you. You're dehydrated and you're living
in torrential rain for weeks on end sometimes and you forget how much you appreciate porcelain when you get back to a bathroom.
[laughter]
Yes, character building for sure.
Leanne: Character building. It's been fantastic having you on the show.
Tyson: Thank you, likewise.
Leanne: I think you've got so many other stories to share, possibly that don't fit under the theme of facilitation, but it's really interesting character building stories. I've spoken to a few facilitators who always talk about the preparation and what they need to do to get them self focused. I haven't personally tried the cold shower, but maybe that's something that I will do. I love the hot and cold as a recovery method after playing sport, but I've never done it before. It would definitely wake you up I think -
Tyson: For sure.
Leanne: - if you hadn't had much sleep. Thank you so much.