Episode 81: The one criteria I use to design and deliver workshops with Leanne Hughes
Someone asked me recently, ‘Hey Leanne if there was one word that described your approach and what you find most important in designing and delivering a workshop, what would that word be?
Someone asked me recently, ‘Hey Leanne if there was one word that described your approach and what you find most important in designing and delivering a workshop, what would that word be?
’That word for me is: Contrast.
You can call it other words like variety, or even a phrase like ‘mixing it up’ - it all means the same thing.In this week’s minisode, I share a variety of ways we can incorporate contrast into our workshop design and delivery.
About the host: Leanne Hughes
Leanne Hughes is the host of the First Time Facilitator podcast. She loves to shake up expectations and create unpredictable experiences.
Leanne has facilitated leadership, onboarding and team-building workshops across Australia, Canada, Hong Kong, Indonesia and Mongolia and believes in a strengths-centred approach to learning and development. She has over 13 years’ of experience across a range of industries including mining, government and tourism sectors.
In 2018, she was a finalist in the Australian Learning Impact awards for Learning Professional of the Year.
Resources mentioned in this show
Join my free facilitator community on Facebook called ‘The Flipchart”
Connect with Leanne Hughes on LinkedIn or visit my site at leannehughes.com
Like this show?
Please leave me a review here — even one sentence helps! Consider including your Twitter handle so I can thank you personally.
Click here to let Leanne know your number one takeaway from this episode!
Episode 80: The business of facilitation with Sarah McVanel
I thought I’d invite a special guest back. Sarah McVanel featured on Episode 39 of the First Time Facilitator podcast, where we spoke about discovering your facilitator zone of genius.
I thought I’d invite a special guest back. Sarah McVanel featured on Episode 39 of the First Time Facilitator podcast, where we spoke about discovering your facilitator zone of genius.
I got so much value from her about the business side of facilitation, that when I left my corporate job in February it took me about 6 weeks of umming and ahhing before I made the call and got Sarah as my very own business coach.
The reason I’m doing this episode is that I've noticed a few questions in The Flipchart Facebook group about how to build a facilitation business - how to market your business, and build a client pipeline.
As a solopreneur, I have the same questions too - and I’m lucky that I get to walk through them, in detail, with Sarah every fortnight.
So, I thought I’d offer you some insight in what Sarah and I talk about in our coaching calls and hopefully this will help you grow your business (or understand what it takes, if you're thinking about leaving your job!)
About our guest: Sarah McVanel
What you’ll notice from this call is Sarah’s contagious energy and enthusiasm.
Sarah McVanel is a recognition expert, author, an experienced and dynamic speaker and coach. She helps leaders leverage the exponential power of recognition to retain top talent and sustain healthy bottom-lines. She helps organisations by curating healthy workplace cultures through her FROG methodology (Forever Recognize Others’ Greatness), as well as through speaking, training, coaching and mentoring others.
Her philosophy is that once we rediscover that understanding of our own greatness, we can use it to recognize that greatness all around us and improve ourselves, our workplace and the organization’s bottom line.
Sarah also helps intrapreneurs to shake off the golden handcuffs, like she did, and launch successful six to seven figure businesses they love. Check out her most recent book, ‘The Flipside of Failing’ which shines a light on failure and provides readers with analyses and strategies to free themselves from "not good enough."
Resources mentioned on this episode:
Sarah’s website: Greatness Magnified
SendOutCards - a great way to recognise your clients!
Flash briefing (1 minute podcasts) on Podbean: https://greatnessmagnified.podbean.com/ or Amazon Alexa: https://www.amazon.com/Greatness-Biz-with-Sarah-McVanel/dp/B07H3P7NMV
A special gift for First Time Facilitator listeners, you can dive deeper for 15 minutes with me Sarah by clicking this link.
Episode 79: Lessons learnt on the road (and on the tarmac) with Leanne Hughes
I'm fresh back in Australia after delivering an intense week-and-a-bit facilitation gig over in Hong Kong. I had a wonderful time and learnt some lessons on the road, that I'd like to share with you. Why? Prevention is better than cure! This trip had it all: Typhoons, civil unrest and a missing credit card!
I'm fresh back in Australia after delivering an intense week-and-a-bit facilitation gig over in Hong Kong. I had a wonderful time and learnt some lessons on the road, that I'd like to share with you. Why? Prevention is better than cure! This trip had it all: Typhoons, civil unrest and a missing credit card!
Watch out for a future blog post which is a transcript for this episode, where I'll list all the resources mentioned.
About the host: Leanne Hughes
Leanne Hughes is the host of the First Time Facilitator podcast. She loves to shake up expectations and create unpredictable experiences.
Leanne has facilitated leadership, onboarding and team-building workshops across Australia, Canada, Hong Kong, Indonesia and Mongolia and believes in a strengths-centred approach to learning and development. She has over 13 years’ of experience across a range of industries including mining, government and tourism sectors.
In 2018, she was a finalist in the Australian Learning Impact awards for Learning Professional of the Year.
Episode 78: Solutions-focused facilitation with Paul Z Jackson and Janine Waldman
Today I’m calling on the northern hemisphere, and the UK in particular and chatting to Janine Waldman and Paul Z Jackson from The Solutions Focus.
Today I’m calling on the northern hemisphere, and the UK in particular and chatting to Janine Waldman and Paul Z Jackson from The Solutions Focus.
These two are master facilitators, you will pick that up in this conversation. You may also pick up in the conversation that I was in awe of them, considering their incredibly vast experience, the clients they’ve worked with, where they’ve travelled and taken their facilitation gear, and how at ease they are with facilitation - it sounds like it comes to them as second nature.
Together, they’re the power-house behind The Solutions Focus, which is a pragmatic and positive methodology to help improve communications for individuals, teams and organisations. The Solutions Focus is used by professional coaches, leaders, managers and consultants worldwide to help lead others to their desired results; or as a way of creating respectful and lasting change.
About our guests: Janine Waldman and Paul Z Jackson
Janine Waldman is a leader in the application of Solutions Focus in the UK and around the world. As an organisational development consultant, coach, facilitator and author with three decades of experience, she designs and leads learning, development and change initiatives that deliver transformative results.
She has held senior HRD positions in UK and New Zealand multinationals, she has a Master’s Degree in Industrial Relations and HR management from the London School of Economics and Political Science (LSE). She is a frequent contributor to management journals, keynote speaker at international conferences, and guest presents on trending topics at business schools, most recently on Building Resilience at the London Business School.
Janine is co-author of ‘Positively Speaking: The Art of Constructive Conversations with a Solutions Focus’ and ‘The Resilience Pocketbook’.
Paul Z Jackson brings out the best in people as a facilitator, coach, and trainer of trainers and facilitators. He draws on his experiences in journalism, comedy production and the BBC to design and deliver impactful, story-rich events that connect directly to the needs of the participants.
With a Masters of Arts from Oxford University, he is co-author of the ground-breaking book, The Solutions Focus – Making Coaching and Change SIMPLE, He’s also the author of other books including Impro Learning, 58½ Ways To Improvise In Training, The Inspirational Trainer, The Resilience Pocketbook and Easy.
Paul has trained more than 1,000 coaches in the solutions-focused approach and coaches senior executives and police officers.
Learn from Janine Waldman and Paul Z Jackson in Australia (November, 2019)
For the listeners in Australia, Janine and Paul will touring down under later this year and visiting Perth, Melbourne and Brisbane in November this year, so if you love what they do, check out their tour details at solutionsfocuscoaching.live.
Resources mentioned on the show
Episode 77: Flipchart hacks to gain back time with Leanne Hughes
In this solo mini-sode, I share an amazing flipchart hack that will help you feel more present, more focused and less-distracted the morning of a workshop.
In this solo mini-sode, I share an amazing flipchart hack that will help you feel more present, more focused and less-distracted the morning of a workshop.
Resources mentioned in this episode
Episode 76: Cross-border facilitation and leadership with Brett McGuire
I met today’s guest, Brett McGuire on my work travels to Indonesia last year. When I wanted to seek out a person to help me on the workshops I’m facilitating in Hong Kong later this month, I thought Brett would be able to give me some incredible insight, given his cultural and cross-border work with Bisnis Asia.
I met today’s guest, Brett McGuire on my work travels to Indonesia last year. When I wanted to seek out a person to help me on the workshops I’m facilitating in Hong Kong later this month, I thought Brett would be able to give me some incredible insight, given his cultural and cross-border work with Bisnis Asia.
About our guest: Brett McGuire
Brett is a commercial lawyer who has more than a decade’s experience working in Asia. He has worked with both public and private sector organisations, helping them navigate the environment in Asia and guiding them in managing diverse situations.
Through Bisnis Asia, Brett and former foreign correspondent Helen Brown help Australian and Indonesian businesses navigate the ‘culture map’ of doing business cross-border. Through workshops and coaching sessions, their goal is to ensure success by helping you put your best foot forward.
On this episode, Brett and I discuss:
Life as an expatriate in Indonesia
How Brett adapted to working life in Indonesia and his tips for expats moving over to Asia
How to effectively facilitate workshops in Asian contexts
How Bisnis Asia effectively facilitate cross-cultural learnings between locals and expatriates
How his team use case studies to drive cultural awareness conversations
Resources mentioned on the show:
Episode 75: How did we do? Reflections from our #CliftonStrengths presentation with Adam Mustoe
Yes I told you I’d be doing solo minisodes every fortnight, however I wanted to bring this chat to you sooner and while it’s fresh and relevant. This is a reflection conversation I shared with my co-facilitator, following our presentation at the Clifton Strengths conference
Yes I told you I’d be doing solo minisodes every fortnight, however I wanted to bring this chat to you sooner and while it’s fresh and relevant.
This is a reflection conversation I shared with my co-facilitator, following our presentation at the Clifton Strengths conference.
Adam and I met on this podcast and through some cool events, we wound up presenting together at the Gallup Clifton Strengths Summit in Omaha this year.
This is a very different style of show, the first time I’ve recorded a post-workshop or post-presentation reflection and the good news is, Adam and I don’t hold back - we talk through the good, the bad and the ugly.
It was really great reflecting on such a wonderful experience, and I hope you get some value from this one - where it was particularly valuable for me was talking through the feedback we received post-event, and I think the conversation around this, towards the tail end of this recording will resonate with some of you out there.
Episode 74: Pivoting into public speaking with Jenny Blake
I first heard about Jenny Blake in early 2017 when I was waiting for a train to go to my corporate job. She was a guest on Pat Flynn’s Smart Passive Income podcast. I remember it was a dark overcast day, like Lemony Snicket type weather, it was probably raining and I heard Jenny’s voice and message through my podcast app and it was like a ray of sunshine.
I’m back with an interview this week! And it’s an interview with my HERO, Jenny Blake.
I first heard about Jenny Blake in early 2017 when I was waiting for a train to go to my corporate job.
She was a guest on Pat Flynn’s Smart Passive Income podcast. I remember it was a dark overcast day, like Lemony Snicket type weather, it was probably raining and I heard Jenny’s voice and message through my podcast app and it was like a ray of sunshine.
She spoke about career pivots, and how when you get dissatisfied in a job, it’s because you’re successful, you’ve overgrown the role - not because there’s something wrong with you. I bought her book, Pivot, straight away and devoured it 2-3 times - in her book she outlines practical ways you can navigate her quesiton of ‘whats next?’
Since then I’ve devoured all of her Pivot podcasts and courses, I signed up to her private Facebook group, Momentum to access all of her online courses and she has been a MASSIVE source of inspiration for me the last couple of years - I love the way she operates, and she’s also the most generous, kindest, person I know.
And what’s cool is that I can say know now as I got to hang out with her on my recent trip to NYC! We hung out with her momentum community on this awesome rooftop bar overlooking the Empire State Building, and then she invited me over to her amaaazing apartment for lunch on Sunday.
About today's guest: Jenny Blake
Jenny is an author, career and business strategist and international speaker who helps people move beyond burnout to build sustainable, dynamic careers they love. She is the author of Pivot: The Only Move That Matters is Your Next One, which won an award for Axiom Best Business Book in the careers category.
After two years at a technology start-up followed by five years at Google in Training and Career Development, Jenny moved to New York City in 2011 where she has been running her own consulting business in the years since. Jenny combines her love of technology with her superpower of simplifying complexity to help clients pivot their career or business. Her motto: if change is the only constant, let's get better at it.
Dogs, dancing, gadgets, writing, traveling, and long meals with friends all make her pretty happy too.
On the conversation today we explore:
Some interesting advice she was given when she was getting nerves before stepping up to deliver presentations;
Why she believes product training is a good entry point into facilitation
Jenny shares a quote that helped her fight the nerves when she was on stage in front of thousands of people
How being an author brings about ‘serendipity popcorn’ in terms of the variety and timing of speaking engagements
How she engages with global audiences over webinars
And of course, we couldn’t leave the conversation without Jenny sharing her famous Pivot framework
Let us know your thoughts on the conversation with Jenny Blake!
Connect with Leanne Hughes on LinkedIn and send me a message about this episode
Resources mentioned in this episode
Join the Momentum Community - sign up for the waiting list:Design your ideal heart-based business among a community of smart, generous, creative side-hustlers and solopreneurs. We're all about radical transparency, delightful specificity, and finding greater fun, freedom, and flow in life and work.
Episode 73: How to start a workshop when you're waiting for people to show up with Leanne Hughes
Early on in my career, lacking experience and confidence I said ‘we’d wait’. As I got a bit older I learnt that you can set a culture through everyday behaviours. By saying we’d wait for the stragglers, I was signalling that it was okay to rock up late to one of my meetings. In this episode, I share some strategies you can use to start meetings or workshops on time, but not leave people out, or have to repeat yourself, while you do it.
I don’t think I’m the only facilitator who has ever had this problem.
You want to start your meeting or workshop but there are a few people who are late.
What do you do, do you start the meeting, or do you delay?
Early on in my career, lacking experience and confidence I said ‘we’d wait’. As I got a bit older I learnt that you can set a culture through everyday behaviours. By saying we’d wait for the stragglers, I was signalling that it was okay to rock up late to one of my meetings.
In this episode, I share some strategies you can use to start meetings or workshops on time, but not leave people out, or have to repeat yourself, while you do it.
Resources mentioned in this episode:
DICE up your workshop! Want x-factor ideas for your upcoming workshop, presentation, business case pitch, conference, seminar or meeting? I'm offering 5 listeners a chance to hop on a free 30 minute Zoom call with me, where I'll help you brainstorm some cool ideas to incorporate. This is available between 4-17 July 2019 for the first 5 people. Click this link to book in with Leanne
In this episode, I share something called 'The Ragged Start' that I learnt at a workshop facilitated by Cathryn Lloyd and Andrew Rixon in Brisbane. They are bringing this workshop back to Brisbane on 27 July. You can find out more and book tickets here.
Join 'The Flipchart' a free community on Facebook where we share facilitation tools, tips and resources!
Connect with Leanne Hughes on LinkedIn
Episode 72: Off Script but Still On Track with Dr Rebecca Sutherns
I love the opportunity to reach out to amazing facilitators all around the world and ask them how they do it, and today I’m so excited to share my chat with Dr Rebecca Sutherns from rebeccasutherns.com.
I love the opportunity to reach out to amazing facilitators all around the world and ask them how they do it, and today I’m so excited to share my chat with Dr Rebecca Sutherns from rebeccasutherns.com.
If you’re a senior leader looking to make wiser decisions faster…
If you’re a facilitator looking to up your game…
You’re in the right place by listening in today!
Rebecca has been running her own show for 23 years and her superpower is making the complex, simple - which is such a bonus for you because she really breaks down her advice and offers excellent examples, which you’ll hear through the conversation.
Rebecca is a world class facilitator who has served as a trusted advisor to hundreds of mission-driven organizations in Canada and internationally for more than 20 years. She brings her intellect, enthusiasm and varied experience in strategy development and collaborative leadership to her speaking, writing and mentoring. She is a skilled communicator, with a particular gift for helping leaders make wiser decisions faster.
She provides planning and governance support to CEOs and Boards of Directors; strategic analysis to social and health policy makers; multi-stakeholder consultation processes to governments; training in various collaborative skills to teams, and strategic coaching to leaders.
She’s also written a book called Nimble: Off Script but Still On Track – a coaching guide for responsive facilitation which we discuss in this episode.
I hope you enjoy this one! Let me know your key takeaways by sending through a message on LinkedIn, or a DM on Instagram @leannehughes.
Remember, if you’d like to stay in touch with the show when the conversation is over, join our free community on Facebook called ‘The Flipchart’.
Resources mentioned on the show
Episode 71: Conference hacks: What worked at the Clifton Strengths Summit with Leanne Hughes
This minisode will be about my experience at the Clifton Strengths conference I recently attended and spoke at in Omaha, Nebraska and I want to share what they did really well.
This minisode will be about my experience at the Clifton Strengths conference I recently attended and spoke at in Omaha, Nebraska and I want to share what they did really well.
I know that you may either be a manager in an organisation, a L&D person, a facilitation working internally, a facilitator working externally or you could be pivoting in your career. Either way, if you’re listening to this it’s because you enjoy learning, so you probably enjoy attending conferences, or maybe you’re helping someone out with organising a conference. Whoever you are, I want to share some cool things they did at this conference to help you out.
You may have listened to episode 44 I did a solo episode on how to create rewarding workshop experiences using the SCARF model. I thought I’d use the SCARF model again to share how this conference was so awesome. If you haven’t heard of SCARF no worries, you’re in for a lesson in neuro-leadership, as well as conference hacks! I won’t get too in-depth into the explanation of SCARF because how I’m using it in the episode today, is to really categorise some things they did well / or that were interesting, in relation to the conference.
Resources mentioned in this show
Join my free facilitator community on Facebook called 'The Flipchart"
Connect with Leanne Hughes on LinkedIn or visit my site at leannehughes.com
Like this show?
Please leave me a review here — even one sentence helps! Consider including your Twitter handle so I can thank you personally.
Click here to let Leanne know your number one takeaway from this episode!
Episode 70: Transforming organisations using cooperative conversations With Dr Ian Plowman
Today’s guest is Dr Ian Plowman and he’s also from Brisbane, Australia. I met him during Dr Cathryn Lloyd and Andrew Rixon’s workshop on ‘The Story Cookbook’.
Today’s guest is Dr Ian Plowman and he’s also from Brisbane, Australia. I met him during Dr Cathryn Lloyd and Andrew Rixon’s workshop on ‘The Story Cookbook’.
After a very brief conversation with him, I knew I had to have him on the show - he is tremendously smart and a wonderful listener, but he also does an incredible job of keeping it real and practical.
He’s created something called ‘'Cooperative Conversations' (CC), a unique suite of skills that enables any group to halve meeting times while doubling fun, wisdom and commitment. How good! I wish all my meeting times were halved when I worked in corporate…
He says that Cooperative Conversations is the culmination of much of what he’s learned from his studies and clients.
About our guest: Ian Plowman
Ian has over 30 years’ experience as an organisational psychologist, as well as demonstrated history of working with Boards, management teams, committees, conferences, industry, and communities. You know what the best thing about this is - he didn’t really start his career in org psych until he hit his 30s!
He’s a strong human resources professional who is skilled in everything - ranging from facilitation to executive development, strategic planning to organizational development, social research and innovation, and everything in between.
He also holds a PhD in management psychology investigating the factors underpinning innovation in organizational settings.
In this episode, he wins the ‘most unique prop ever used in a workshop’ award. I didn’t know where he was going with it but the prop, combined with the message he delivers is so x-factor and memorable...so listen out for it!
Remember, if you’d like to stay in touch with the show, join our free community on Facebook called ‘The Flipchart’.
Resources mentioned on this show
Episode 69: Creating more shiny eye moments for your group with Nadja Petranovskaja
Today’s guest is on the line from Germany and she wants more people getting excited about every single day. Her name is Nadja Petranovskaja, she has a company called ‘More Shiny Eyes’ and she has really fresh approach to the way she facilitates.
Wouldn’t it be great if, when Monday hit, more people would say, “yeaaah, TGIF!’
Today’s guest is on the line from Germany and she wants more people getting excited about every single day. Her name is Nadja Petranovskaja, she has a company called ‘More Shiny Eyes’ and she has really fresh approach to the way she facilitates.
Nadja has more than 20 years of experience as a psychologist. After completing her studies in Hamburg, the native Russian gained international experience as a consultant, project manager, and manager in numerous industries.
Since 2011, she’s been a solopreneur and has devoted herself to the task of making organizations and teams fit for the future.
She’s also extremely positive, helpful and observant - I think her observation and preparation skills are expert level. Simply from corresponding with her to be on this show, my experience of Nadja has been so professional - she’s extremely responsive and thorough in her communication approach and I think if you’re a client working with her, she would make the process so easy - I can probably grab a few tips from the way she interacts.
I also found this conversation so helpful in assisting the way I’m guiding some upcoming sessions, and I hope you find the same. What I liked about her career history, is that she was working in quite technical roles but the common element about working for IBM, or assembling an airplane - was the people. And she discovered her genius in connecting people to achieve whatever it was.
In this episode, she also shares details about her Kanban board in her living room! If you haven’t heard of Kanban, it’s a a work and workflow visualisation tool that enables you to optimise the flow of your work. She loves visual facilitation.
If you’re listening in while this episode release, a very cool thing about Nadja is that she has a kickstarter campaign going at the moment to promote a facilitator resource called ‘Wonder Cards’ - I’ll let her explain what it is in the interview but it’s one of those ideas you hear and think, ahh that’s brilliant! And she’s created something that will help you when you plan or deliver your next workshop.
Episode 68: Flight mode and for-purpose facilitation with Mel Kettle
My guest this week, Mel Kettle and I met at a Thought Leaders event in Brisbane earlier this year and I could talk to her for hours - she’s easy to talk to and that makes sense because she focuses on the work of connection. Mel Kettle is a communication and engagement expert, speaker, author, facilitator, trainer and mentor.
My guest this week, Mel Kettle and I met at a Thought Leaders event in Brisbane earlier this year and I could talk to her for hours - she’s easy to talk to and that makes sense because she focuses on the work of connection. Mel Kettle is a communication and engagement expert, speaker, author, facilitator, trainer and mentor.
In this podcast we discuss her work with social media and how she prepares and plans for upcoming facilitation events. Mel was also lucky enough to attend Social Media Marketing world earlier this year, and she shares what she learnt from that. We again discuss video - you can’t escape the conversation around video these days! And we throw down a challenge - so if you’re listening and on Instagram, we’d love to see you respond!
Over the past 20-ish years, Mel has found that one of the biggest challenges organisations face is how to communicate and engage effectively so they attract, engage and retain other humans – whether they be staff, customers, members, sponsors, Board members or others. This is where Mel comes in – she can help you communicate and engage more effectively and authentically so that people will want to work with you.
She mostly works with for-purpose organisations, with the occasional for-profit thrown in for some variety and loves working with CEOs, Boards and other leaders in associations, research centres, charities and universities.
Resources mentioned in this episode:
Mel Kettle's website
Mel's book, 'The Social Association'
Episode 67: Facilitating events with Cool People, in Cool Places
Today’s guest believes who you know is more important that what you know. His name is Travis Chappell and he’s the founder and host of the ‘Build your network’ brand, and podcast of the same name.
Today’s guest believes who you know is more important that what you know. His name is Travis Chappell and he’s the founder and host of the ‘Build your network’ brand, and podcast of the same name.
One of the main reasons I invited Travis on the show is because he hosts some of the coolest retreats going around. He calls these events held around the world, 'Cool People, Cool Places'. Through his network, he has incredible guest speakers + creates memorable and transformative trips, and deeper connections for everyone involved, all while having fun in beautiful parts of the world.
On this episode, Travis shares how he structured the retreat to allow these life-long friendships to be formed, how he developed his skills for public speaking and why he thinks 'small talk' is important.
About our guest: Travis Chappell
Travis Chappell has spoken on stages from Las Vegas, to Puerto Rico, to Australia and have been featured in articles by publishers including The Nasdaq Stock Market. He hosts a podcast three days a week, Build Your Network, a podcast consistently in the Top 25 Business Podcasts in iTunes, where Travis has been able to have conversations with hundreds of incredible business leaders and high-level influencers including Aubrey Markus, Jack Canfield and John Maxwell.
Resources mentioned in this episode
Visit Travis Chappell's website
Listen to his podcast, Build Your Network
The amazing Cool People, Cool Places video from Thailand (epic!!)
Find out more about Cool People, Cool Places
Rolling the dice!
If you’ve been listening in the last few weeks, you’ve also heard I’ve been promoting a DICE collaboration. Have you ever rolled the dice at work - and I mean that literally? Have you ever used dice in your work at a meeting, conference? If so, I’d lovehttps://www.firsttimefacilitator.com/dice-submissions/ to hear how you’ve used it as I’m creating an amalgamation, a workbook of weird and wonderful ways to use dice. Submit your favourite dice activity here!
Like this show?
Please leave me a review here — even one sentence helps! Consider including your Twitter handle so I can thank you personally.
Click here to let Leanne know your number one takeaway from this episode!